HPayThe HPay guide
HPay services

Use HPay Store

Discover services by country.

6 steps At your own pace

Available options depend on your country, account and enabled services. Amounts shown are examples.

Quoted labels match HPay screens. Controls still displayed in French in the app keep that wording in this guide.

01

Open HPay Store

Tap ⁨« HPAY Store »⁩ from home or the menu. The screenshot shows ⁨« Achat & Abonnement »⁩ for a new purchase and ⁨« Historiques »⁩ for previous operations.

Screenshot 01

Tap ⁨« Achat & Abonnement »⁩ to choose an offer. ⁨« Historiques »⁩ opens your previous purchases.

Screenshot markers
  1. Achat & Abonnement
  2. Historiques

The numbers identify controls to find in your app. Enlarge the image to view the original screenshot.

Real HPay screen · Demonstration data
02

Choose the country

Tap ⁨« Achat & Abonnement »⁩, then enter the destination country in ⁨« Recherche de pays... »⁩. Tap its flag. The screenshot uses Haiti as an example.

Screenshot 02

The real search is filtered to Haiti. Tap the flag to display operators for that country.

Real HPay screen · Demonstration data
03

Choose the operator

The window lists operators for the selected country. Tap the recipient’s operator. This example continues with Haiti Digicel; always check the displayed network and currency.

Screenshot 03

The live catalogue shows the operators available for Haiti. The illustrated flow continues with Haiti Digicel.

Real HPay screen · Demonstration data
04

Choose the product

Tap the desired product in the operator’s list. Offers and amounts may change: use the information shown at the time of your purchase.

Screenshot 04

This window shows products actually returned for Haiti Digicel when the screenshot was taken. Tap an offer to open its form.

Real HPay screen · Demonstration data
05

Complete the purchase form

In ⁨« Compte à utiliser »⁩, choose the account to debit. Enter the editable amount and ⁨« Bénéficiaire (Téléphone / Account ID) »⁩ when requested. Vouchers instead offer the ⁨« Email de réception (facultatif) »⁩ field. Tap ⁨« Continuer »⁩ for the summary.

Screenshot 05

The real form is open with a demo account. The amount and recipient are blank. The screenshot stops before ⁨« Continuer »⁩, which starts a simulation with the provider.

Real HPay screen · Demonstration data
06

Review and confirm

Check the product, recipient, currencies, fees and debit before ⁨« CONFIRMER »⁩. Find the purchase under ⁨« Historiques »⁩ on the Store entry page. These controls currently remain in French in HPay.

Screenshot 06

The provider does not accept the fictitious demo number. This screen shows the preliminary calculation actually displayed by HPay before ⁨« CONFIRMER »⁩. It does not prove recipient acceptance or a successful purchase. Nothing was confirmed; amounts belong to this example.

Real HPay screen · Demonstration data

Need help with a step?

The Store shows no countries or products.

Check your connection, then reopen ⁨« Achat & Abonnement »⁩. If the list remains empty, contact ⁨« Support »⁩ and specify the country you searched for. You can only select an offer once it appears.

Contact support

One more step, with confidence.

Your progress is saved only on this device.